Privacy statement

Arts Queensland is part of the Department of Education, which manages personal information in accordance with the Information Privacy Act 2009 (Qld). The Act includes Queensland Privacy Principles, which regulate, among other things, the collection, storage, accuracy, use and disclosure of personal and sensitive information.

The Department of Education's Information management, privacy and security policy explains how we manage personal information, including:

the kinds of personal information we collect and hold, how we collect and hold that personal information, and the purposes for which we collect, hold, use, and disclose personal information; and
how you may complain about our handling of your personal information, and how we will deal with the complaint.

Personal information

Personal information is defined in the Information Privacy Act 2009 (Qld) as 'information or an opinion about an identified individual or an individual who is reasonably identifiable from the information or opinion -

a. whether the information or opinion is true or not; and

b. whether the information or opinion is recorded in a material form or not.'

Collection of personal information

This website is hosted in Australia. There are several ways Arts Queensland collects information through this website to enhance user experience and perform its functions.

Information we may request

We may ask you to provide personal information through this website - for example, if you fill out a form or submit feedback to this website. We may request and collect personal information to:

meet your needs (e.g. answer a question, provide a service to you)
meet our needs (e.g. demographic analysis, provide our service)
comply with the law.

Use and disclosure of personal information

Unless expressly stated, the personal information we collect from you will be used for:

its collected purposes; and
to perform department’s functions and responsibilities.

We do not share personal information about you with other government agencies, organisations, and anyone else unless one of the following applies:

you have consented;
you would expect us to, or we have notified you we will;
it is required or authorised by law;
it will prevent or lessen a serious and imminent threat to somebody's life or health; or
the disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.

E-news subscription

You may subscribe to E-news through this website to receive email notifications on the following topics:

(a) Arts sector news, updates and information;

(b) Funding program information;

(d) Surveys and requests for feedback;

(e) Website updates.

Please note by subscribing to E-news email notifications, you acknowledge and consent to Arts Queensland collecting and using your personal information for communication purposes in accordance with the E-news Terms and Conditions.

Website analytics

We use Google Analytics as a website analytics tool to collect anonymous information about how you interact with this website. When you visit, your browser automatically shares anonymised data with these tools, including:

your server address
data and time you visited the website
time spent on pages
pages and documents accessed
the website you visited before ours
the type of browser you use
device type and screen size
region, country and preferred language settings.

You can read more about how Google uses data.

We do not identify users or any browser activity outside this website, except where we are legally required or authorised to make this disclosure (for example, in the event of an investigation, where a law enforcement agency may issue a warrant to inspect activity logs).

Cookies

Cookies are small text files that a website transfers to your device when you access its content. Our website may use cookies to store your preferences during your visit and to enhance your experience on future visits. You have the option to configure your browser to refuse cookies or notify you when cookies are being sent. Please note that some features of this website may not function properly without cookies.

The cookies we use do not attempt to identify individual users. Instead, they help us analyse website traffic and usage patterns to improve your experience and ensure our website remains relevant and useful.

Arts Queensland’s ICT Service Providers/Overseas disclosure of personal information

Your personal information will be provided to Arts Queensland's ICT service providers, including Squiz Australia Pty Ltd ABN53 131 581 247 (Squiz) and Vision 6 Pty Ltd ABN23 099 766 499 (Vision6), for the purposes outlined in this Privacy Statement.

Arts Queensland uses Squiz as a Content Management System to maintain and publish the website. Squiz may process certain information automatically through the CMS and hosting environment, and any data the user intentionally submits. This may include IP address, device type, browser, usage, cookies and personal information you upload to forms.

Your personal information may be disclosed outside of Australia to: entities in the Squiz group (including Squiz Australia Pty Ltd, Squiz Inc, Squiz Limited (New Zealand), Squiz Poland sp. zoo., Squiz Scotland Ltd, Squiz UK Limited, Funnel back Pty Ltd, funnel back UK Ltd and Funnel back Inc in Australia, New Zealand, the United Kingdom, Poland and the USA.

Arts Queensland uses Vision6 subscriber services to provide email notifications. Vision6 provides online platforms that can be used to create, send, and manage emails.

Upon subscribing, Arts Queensland may provide Vision6 with your personal information (i.e. name, email address, sector identifier, notification preferences, and postcode), to generate email notifications to the email address that you provide. Your personal information will be disclosed by Arts Queensland to Vision6 only for communicating to you via email for the purposes of, and in relation to, the topics and purposes listed above.

Arts Queensland can access the Vision6 platform to review email notifications sent to you, emails you may send in response to email notifications and associated analytics. Email notifications sent to you and emails you may send in response to email notifications will be treated as a public record and retained in accordance with the Public Records Act 2023 (Qld) and any other relevant legislation.

Squiz and Vision6 have their own privacy policies and may disclose your personal information to third parties in accordance with those policies.

For further information about how Squiz and Vision6 protect your personal information or to learn more about your rights to access your personal information, please consider their privacy policies available at:

Squiz privacy policy

Vision6 privacy policy

Access and amendment of personal information

You are entitled to seek access to your personal information and to amend records if they are inaccurate, misleading, or out of date. We provide information on how you can request access and correct your personal information, and how to access personal/nonpersonal information via the Department of Education website at: How do I access information?

Security

We are committed to protecting your personal information and take all reasonable steps to safeguard it from loss, misuse, and unauthorised access. This website uses a Secure Sockets Layer (SSL) certificate to provide secure authentication and encrypt data exchanged between your browser and our servers. However, please be aware that the website does not support additional methods for securely transmitting sensitive information over the internet.

Links to other websites

This website contains links to other websites. We are not responsible for the content and privacy practices of other websites.

Privacy complaints

If you believe Arts Queensland or the Department of Education has breached your privacy or mismanaged your personal information, you can make a privacy complaint by emailing privacy@qed.qld.gov.au.

To make a privacy complaint about an act or practice of Arts Queensland or the Department of Education in relation to your own personal information or on behalf of another person (subject to a valid authority being provided) you must:

provide the privacy complaint in writing to a department employee;
state an address to which the department may respond to the complaint;
give particulars of the act or practice that is the subject of the complaint; and
make the complaint within 12 months after the complainant became aware of the act or practice that is the subject of the complaint.

Provisions about the mandatory notification of eligible data breaches will be implemented and enforced by Arts Queensland in accordance with Chapter 3A of the Information Privacy Act 2009(Qld). You can find more information in our Privacy date breach and complaints procedure.

Last updated:: 22 April 2026

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